Archive
Tag: call center operations
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What Call Centers Taught Garrett O’Rourke About Business
Few environments reveal the truth about a business faster than a call floor. Garrett O’Rourke shares what running sales organizations…
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Garrett O’Rourke on Building Stronger Sales Teams
Most sales teams don’t underperform because of talent. They underperform because expectations are vague, training stops after week one, and…
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From Salesperson to Sales Leader: Garrett O’Rourke
The skills that make someone a great salesperson are not the skills that make them a great sales leader. Garrett…
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Garrett O’Rourke on Why Sales Is Still the Foundation
Every business, no matter how good its product, eventually runs into the same question: can it sell? Garrett O’Rourke on…
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Who Is Garrett O’Rourke? Sales, Business and Investing
Most businesses don’t fail because of a bad idea — they fail on execution. This profile looks at how Garrett…